Shipping policy
Shipping Policy
Thank you for shopping with Jyotiyana Enterprises.
Order Processing
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All orders are processed within 1–3 business days.
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Customized and personalized products may take 2–5 business days to prepare before shipping.
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Orders are not processed or shipped on Sundays or public holidays.
Shipping Time
Estimated delivery times are:
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Within Rajasthan: 2–5 business days
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Rest of India: 3–7 business days
Delivery times may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and the weight of your order.
From time to time, we may offer free shipping on selected products or promotional offers.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email or SMS (where applicable) so you can track your shipment.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or additional charges caused by incorrect or incomplete addresses provided by the customer.
Delayed or Lost Shipments
While we work with trusted courier partners, delivery delays may occasionally occur. If your order has not arrived within the estimated delivery time, please contact us and we will assist you in tracking your shipment.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the package and product. We will investigate the issue and provide an appropriate resolution.
Contact Us
If you have any questions about shipping, please contact us: